A System
for the Future
Windows NT offers a flexible, reliable, network solution that has been
accepted as today's industry standard. DV2000 is a scalable platform to
support the messaging functions you need today - and functions you may not
even thought of for the future. Providing sophisticated integration between
many different forms of communications, DV2000 will become the center of
your messaging needs.
Delivering
the Call
Like all DuVoice products, DV2000 provides exceptional flexibility for
automated attendant applications.
Calls to unavailable individuals can be answered by one of several
greetings, activated by the subscriber. Routing to
greetings can also be controlled based on date and time of day. Callers may
be prompted to select a department, a
dial by name directory or one of a series of
informational mailboxes. Using the convenient GUI interface, system
administrators can create and change routing and applications at the click
of a mouse.
Getting the
Message
Subscribers enjoy extensive iformation and control
over messaging. Unanswered calls are typically
forwarded to the appropriate mailbox. Callers hear the subscriber's
greeting and are prompted with easy to follow instructions to leave a
message. Message notification is accomplished
with message waiting lights on the telephone
instruments, pager notification, and message delivery to a voice mailbox or
e-mailbox. Off premise users can use many of the same features available to
those on site.
Managing Your
Messages
New subscribers are offered a "new user tutorial" which walks the user
through setting-up a password, greeting and personal name recording and
which gives the user tips and instructions on using the system. Advanced
'power user' features include multiple greetings by schedule, call routing
by schedule, and scheduled delivery of messages. To keep reviewed messages
organized, they can be stored in multiple "archive folders."
Voice Mail
Features
• Message notification via
lamp
• Scheduled notification to multiple pager or telephone numbers on urgent or all
messages
• Scheduled message delivery
• 150 hour minimum storage
• Unlimited mailboxes
• Guest mailboxes
• Direct page to pagers
• V-email delivery
• New user self enrollment tutorial
• Multiple personal greeting
• Personal & system wide distribution lists
• Mailbox name and extension recording
• New and reviewed message queues
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Auto-Attendant Features: • Single digit dialing
system menus
• Powerful unlimited menu trees
• Audiotext (informational)
mailboxes
• Day and night greeting by schedule
• Holiday greetings by schedule
• Routing by date, and time
• Spell by name directory
• Greeting by trunk
• Receptionist overflow
• Interruptible voice prompts
• Caller queuing
• Call screening
• Call blocking
VeMail
VeMail is a unique message notification and
delivery tool available only from DV2000. Subscribers can configure their
voice mailboxes such that a copy of the voice message is sent to a
designated e-mail address in the form of a .wav file. Using the multimedia
facilities on his or her PC, the subscriber can then play the messages
without even calling the voice mail system. This feature is not limited to
on site users - field sales management, customer relations, and
telephone trees are only a few of the applications for this powerful tool.
Fax-eMail
Fax-eMail allows callers to direct fax transmissions directly to a
subscriber's mailbox. Copies of the fax are automatically sent as .tif
attachments to the subscriber's e-mail address. In addition, subscribers can
later retrieve or re-direct the fax to any local or off-site fax machine.
Administrative
System
Administration is available through an easy to use GUI interface. Mailbox
management, automated attendant
programming and comprehensive reports are available through this interface.
Administrators can access
administration at the system itself with the DV2000 keyboard and monitor,
through the LAN, or via modem.
DV2000 Enhanced
Brochures:
DV2000 General Brochure
VeMail
Patient Reminder System
NetSatisFAXtion fax server
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